In the eyes of the customer, how can you make your company special? There are thousands of companies from the same genre. In the midst of hundred technology companies, there may be no one like Apple that can instill a sense of trust among the customer. Most cases, a company comes with its own brand essence. Both the brand essence and brand identity is quite similar to each other. Some unique components such as brand logo or color can be seen with each and every company that separates them from others. Visual assets and tangible concepts add to the personality and visual asset of the company.
During making a purchase decision, the customer may not like to buy the cheapest product. Instead, they try to find a brand that they feel a connection with. Digital presence can be established through infusion of brand essence as well.
What is Brand Essence?
Core characteristics of a brand can be shown through its brand essence. Instead of single asset, brand essence highlights everything starting from message to unique tone. In the process of boosting sales, brand essence can help. Strong bond of relationship can be built with the customer. It is possible to go with a playful image or commitments towards sustainable practices as well. Due to a sense of affinity, customer may choose a particular brand from the competition.
Looking for an answer, customers always visit website of a brand first. Sometime, customer may come across your site while searching for a phase through Google. From the social media, they may be directed to the site as well. As a customer visits the website, brand must try to create an emotional connection.
Reason to infuse brand essence
First impression plays an important role for development of relationship between a customer and brand. In an ideal situation, customers are expected to like your website as soon as they start to browse it. Therefore, design, color, pictures and product should be present there to impress the customer. In case, one of these elements of design goes wrong then it can create a bad impression upon the customer.
For following reasons, brand essence is needed within a website:
Building trust: Consistent component should be seen in the business. It must be noticed with the product sales as well as customer interaction. As the customer visits the website, they must become acquainted with your website through its color, logos and everything else. These elements must able to tell the customer what the brand is all about. Due to consistent nature of the website, credibility can be established.
Stand out: Brand essence may able to differentiate your brand from others. Unique attributes of the brand must be showcased. It should able to reflect brand value and leave the competitors behind.
Develop an emotional connect: If the brand essence highlight personality, mission and value then it may be successful to develop an emotional connect with the customer. Human characteristic of the brand may be remembered and the customers may fall in love with the brand too.