
Terms & Conditions
Last Updated: October 23, 2026
1. Introduction
Welcome to Primediart (https://primediart.com/). These Terms & Conditions govern your access to and use of our website and the services we provide.
Throughout these Terms, “Primediart,” “we,” “our,” and “us” refer to Primediart. “You,” “your,” or “client” refers to any individual, business, organisation, or entity accessing our website or engaging our services.
Primediart provides digital services, including website design and development, eCommerce solutions, branding and graphic design, SEO and content writing, AI Search Optimization, social media management, digital marketing, data entry, data scraping, and other digital solutions.
By accessing our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to the terms applicable to your activity. Specific project agreements, approved proposals, quotations, or statements of work may contain additional terms.
If you do not agree with these Terms, please discontinue use of our website.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws, infringe the rights of others, or interfere with the website’s operation.
You must not:
- Use our website for fraudulent, unlawful, or misleading activities.
- Attempt to gain unauthorised access to our website, server, database, or systems.
- Introduce malicious code, viruses, or other harmful material.
- Attempt to disrupt website functionality or compromise security.
- Copy, reproduce, distribute, or commercially exploit website content without appropriate permission.
- Use automated tools to extract website content in a manner that violates applicable law or our rights.
- Submit false, misleading, defamatory, or infringing material through our contact forms or other communication channels.
We reserve the right to restrict access to our website where reasonably necessary to protect our systems, business, users, or legal rights.
3. Our Services
Primediart provides digital services according to the requirements, scope, and deliverables agreed upon with each client.
Our services may include:
- Website design and development.
- WordPress and Shopify website solutions.
- eCommerce design and development.
- Branding, logo design, and graphic design.
- SEO and content writing.
- AI Search Optimization.
- Social media management.
- Digital marketing.
- Data entry and data scraping.
- Other digital and creative services agreed upon with clients.
The availability, scope, pricing, timelines, and deliverables of each service will be communicated through the relevant quotation, proposal, project agreement, or other written communication.
Information published on our website is provided for general informational purposes and does not constitute a binding offer to undertake a particular project.
4. Enquiries, Quotations, and Project Acceptance
Submitting an enquiry through our website does not automatically establish a contractual relationship.
Before a project begins, we may discuss your requirements, provide an estimate or quotation, confirm the scope of work, agree on payment arrangements, and establish the expected delivery schedule.
A project will be considered accepted when the relevant proposal, quotation, agreement, or other written confirmation has been accepted by both parties, together with any required initial payment or other agreed commencement conditions.
Quotations may be subject to validity periods or other conditions stated in the relevant quotation. Any changes to the agreed scope may require revised pricing, timelines, or written approval.
5. Pricing and Payment Terms
The fees, payment schedule, accepted payment methods, applicable taxes, and other financial arrangements for a project will be specified in the relevant quotation, invoice, proposal, or project agreement.
Unless otherwise agreed in writing:
- Clients are responsible for paying the fees agreed upon for the services provided.
- Any required advance payment must be received before work begins.
- Milestone payments or outstanding balances must be paid according to the agreed schedule.
- Final deliverables may be withheld until the agreed outstanding payments have been received.
- Additional work outside the approved scope may incur additional charges.
- Applicable taxes, bank charges, payment processing fees, or currency conversion costs will be handled as specified in the project agreement or required by law.
If a payment is overdue, we may provide notice and, where permitted by the applicable agreement and law, suspend work or withhold further deliverables until the payment issue is resolved.
Any project-specific payment terms agreed in writing will take precedence over these general provisions to the extent of any inconsistency.
6. Project Scope, Revisions, and Additional Work
Each project will be completed according to the scope, specifications, and deliverables agreed upon before work begins.
Clients are responsible for reviewing project materials and providing timely feedback, approvals, content, credentials, and other information reasonably required for completion.
The number of revisions included in a project, where applicable, will be specified in the quotation or project agreement.
Requests that materially change the original requirements, approved design, functionality, content, or deliverables may be treated as additional work and may require additional fees or an extension of the delivery timeline.
We will communicate material changes to scope, pricing, or delivery expectations for approval where appropriate.
7. Delivery Timelines and Client Responsibilities
We aim to complete projects within the estimated timelines agreed upon with our clients. Delivery dates may depend on the complexity of the project, the availability of resources, and timely cooperation from the client.
Clients agree to:
- Provide accurate project information and required materials.
- Ensure that supplied content, images, logos, documents, and other assets may lawfully be used.
- Provide necessary access to websites, hosting accounts, platforms, and other systems.
- Review designs, drafts, and deliverables within a reasonable timeframe.
- Provide consolidated feedback and approvals where practical.
- Make payments according to the agreed schedule.
Delays caused by missing information, late approvals, scope changes, third-party services, or circumstances beyond our reasonable control may affect delivery timelines.
We will make reasonable efforts to communicate material delays and agree on revised schedules where necessary.
8. Intellectual Property Rights
8.1 Primediart Website Content
Unless otherwise stated, the text, graphics, branding, visual elements, and other original materials published on our website are owned by Primediart or used under appropriate permission or licence.
You may not reproduce, modify, redistribute, or commercially exploit these materials without the relevant rights holder’s permission, except where permitted by law.
8.2 Client Materials
Clients retain ownership of materials they own and provide to us, subject to any applicable third-party rights and licence conditions.
Clients grant Primediart permission to use those materials to the extent reasonably necessary to perform the agreed services.
Clients represent that they have the rights, permissions, and licences necessary for us to use the materials they supply.
8.3 Project Deliverables
Ownership and usage rights for custom designs, graphics, website code, content, and other deliverables will be governed by the relevant project agreement.
Where a project agreement provides for transfer of ownership, that transfer will take effect according to its stated conditions, which may include full payment.
Third-party fonts, stock images, software, plugins, themes, libraries, and other licensed resources remain subject to their respective licence terms. They may not be transferable to the client or owned by either party.
Unless otherwise agreed in writing, we retain ownership of our pre-existing tools, reusable components, methodologies, templates, and general know-how used in performing a project.
8.4 Portfolio and Promotional Use
We may request permission to display completed projects in our portfolio, case studies, or promotional materials.
Where a client has requested confidentiality or the project agreement restricts disclosure, we will respect those agreed restrictions. We will not knowingly disclose confidential client information without authorisation or another lawful basis.
9. Website Design and Development
For website design and development projects, we will work towards the agreed specifications, functionality, and design requirements.
Unless specifically included in the project scope, the following may be excluded from the agreed fees:
- Domain registration and renewal.
- Hosting and server charges.
- Premium themes, plugins, applications, and third-party licences.
- Ongoing maintenance, updates, and technical support.
- Additional functionality requested after approval.
- Third-party platform subscriptions and transaction charges.
- Copywriting, photography, or other content not expressly included in the scope.
Clients are responsible for maintaining control of their domain registrations, hosting accounts, platform subscriptions, and other business-critical accounts unless a different arrangement is agreed in writing.
We recommend regular backups, software updates, appropriate security measures, and maintenance after launch.
10. SEO, Content Writing, and Digital Marketing
SEO, content writing, AI Search Optimization, and digital marketing services are intended to improve a website’s content, visibility, usability, or marketing performance according to the agreed scope.
Search engine rankings, indexing, website traffic, leads, conversions, sales, advertising performance, and AI-generated search visibility are influenced by factors beyond our control.
Accordingly, unless a specific enforceable commitment is expressly stated in a written agreement, we do not guarantee:
- Specific search engine rankings or positions.
- A particular volume of organic traffic, enquiries, or sales.
- Inclusion in search engine results, news platforms, or AI-generated answers.
- Particular advertising or marketing results.
- That search engines or third-party platforms will retain their existing algorithms, policies, or functionality.
Clients are responsible for reviewing and approving business claims, regulated-industry statements, and other material supplied for publication.
We aim to perform services professionally and in accordance with the agreed scope.
11. Third-Party Services and Platforms
Our services may involve third-party providers, platforms, tools, or technologies, including hosting companies, domain registrars, content management systems, eCommerce platforms, analytics tools, advertising services, and software providers.
These services may be subject to separate terms, fees, availability restrictions, licence conditions, and privacy policies.
Primediart does not control the independent operations, policies, pricing, security, or availability of third-party services. We cannot guarantee that third-party platforms will remain available or retain the same features.
Where third-party services are necessary for a project, we will clarify relevant dependencies and responsibilities as appropriate.
12. Data Entry, Data Scraping, and Client-Supplied Information
Clients requesting data entry, data scraping, research, or related services are responsible for ensuring that their instructions and intended use of the resulting data comply with applicable laws and third-party rights.
Clients must not request activities that involve unlawful access, circumvention of access controls, infringement of intellectual property rights, or unauthorised collection or use of personal information.
We reserve the right to decline or discontinue work that we reasonably believe may violate applicable law, contractual obligations, or third-party rights.
Where a project involves personal data, the parties should agree on appropriate responsibilities, instructions, security measures, and other necessary arrangements before processing begins.
13. Confidentiality
We recognise that projects may involve confidential business information, project plans, unpublished designs, account credentials, or other non-public materials.
Both parties should take reasonable steps to protect confidential information received in connection with a project and use it only for the agreed purposes.
Confidentiality obligations do not ordinarily apply to information that is publicly available without breach, already lawfully known, independently developed, or required to be disclosed by law.
Any additional confidentiality obligations, non-disclosure agreements, or specific restrictions will be governed by the relevant written agreement.
Clients should avoid sending passwords or other sensitive credentials through unsecured channels. Where access is required, secure and appropriately restricted access methods should be used wherever possible.
14. Privacy and Personal Information
Your use of our website and the handling of personal information are also governed by our Privacy Policy:
https://primediart.com/privacy-policy/
By submitting information through our website, you acknowledge that the information will be handled in accordance with the applicable privacy notice and relevant law.
Please review our Privacy Policy to understand what information may be collected, how it may be used, and the choices or rights available to you.
15. Cancellations, Refunds, and Termination
Project cancellations, refunds, and termination will be handled according to the applicable project agreement and any separate refund or cancellation policy published by Primediart.
Where no specific written arrangement applies, the parties should communicate promptly regarding the proposed cancellation, work completed, outstanding payments, and any deliverables or expenses involved.
Fees for completed work, approved milestones, non-refundable third-party costs, and work already undertaken may be treated according to the agreed terms and applicable law.
Nothing in this section excludes any refund, cancellation, or other right that cannot lawfully be excluded.
Clients should consult any applicable refund policy before placing an order or making a payment.
16. Warranties and Disclaimers
We aim to provide professional services with reasonable care and skill and to deliver the work described in the applicable project agreement.
Our website and general informational content are provided on an “as available” basis. We do not warrant that the website will always be uninterrupted, error-free, completely secure, or compatible with every device, browser, or third-party system.
Any specific warranty, support period, performance commitment, or service-level obligation must be expressly stated in the relevant written agreement.
Nothing in these Terms excludes warranties or protections that must apply under mandatory law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Primediart will not be responsible for indirect or consequential losses arising from the use of our website or services where such exclusion is legally permitted.
This may include loss of profits, anticipated savings, business opportunities, data, or reputation, subject to the circumstances and applicable law.
Our responsibility for direct losses, where established, will be determined under the applicable project agreement and relevant law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any liability that cannot lawfully be waived.
Any project-specific liability limits should be expressly documented in the relevant written agreement.
18. Indemnification
To the extent permitted by applicable law, clients are responsible for claims, losses, or expenses arising from materials or instructions they provide where those claims result from their unlawful conduct, infringement of third-party rights, or material breach of the applicable agreement.
This provision does not apply to the extent that a claim results from Primediart’s own conduct for which it is legally responsible.
The parties may agree on additional indemnification provisions in a project-specific contract.
19. Suspension or Termination of Services
We may suspend or terminate website access or a project where reasonably necessary due to unlawful activity, a serious security risk, material breach of an agreement, or non-payment, subject to any applicable notice requirements and law.
Where appropriate, we will communicate the issue and provide a reasonable opportunity to resolve it.
Upon termination of a project, the parties remain responsible for obligations accrued before termination, including applicable payments, confidentiality obligations, and intellectual property provisions.
The handling of completed work, unfinished deliverables, outstanding balances, and any refund entitlement will follow the applicable agreement and law.
20. Force Majeure
Neither party will be considered in breach solely because of a delay or failure caused by circumstances reasonably beyond its control, such as natural disasters, widespread internet or power outages, government action, war, civil unrest, or major third-party service disruptions.
The affected party should notify the other party within a reasonable period where practicable and take reasonable steps to reduce the impact.
This provision does not excuse payment obligations for services already delivered or other obligations that cannot legally be suspended.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, website functionality, or applicable legal requirements.
Revised terms will be published on this page with an updated date.
Changes will apply as permitted by applicable law. Where a change materially affects an existing project agreement, the terms of that agreement and any required notice or consent will govern.
We encourage you to review this page periodically.
22. Governing Law and Dispute Resolution
These Terms & Conditions are subject to the laws applicable to the relevant transaction and the parties’ contractual relationship.
Where legally permissible and subject to any applicable written agreement, disputes should first be discussed in good faith in an effort to reach an amicable resolution.
Any applicable jurisdiction, venue, or formal dispute-resolution process should be determined in accordance with the relevant agreement and mandatory law.
Nothing in this section limits any rights or remedies that cannot lawfully be restricted.
23. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The affected provision will be interpreted or adjusted only to the extent necessary to achieve a lawful and enforceable result, where permitted.
24. Entire Agreement
These Terms govern general use of our website. A separate written proposal, quotation, statement of work, or service agreement may establish additional terms for a particular project.
Where a project-specific agreement conflicts with these general Terms, the project-specific agreement will prevail for that project to the extent expressly agreed and legally permissible.
25. Contact Us
If you have questions about these Terms & Conditions or our services, please contact us through the following channels:
Website: https://primediart.com/
Contact Page: https://primediart.com/contact-us/
Email: info@primediart.com
We will make reasonable efforts to respond to enquiries within an appropriate timeframe.
By using the Primediart website or engaging our services, you agree to the terms applicable to your use and any project-specific agreement accepted by you.
These Terms & Conditions are intended to provide general information about our website and service arrangements. They should be reviewed against Primediart’s actual business practices, individual service agreements, refund policy, and applicable laws before publication.
